For all your pet's needs!
Now offering grooming at Decatur Vet Clinic
Be sure to visit our
facebook
page!
Yes, we do groom cats at All American Grooming!
Ask about our Pet Rewards Card on your next visit!
Visit the Self-Serve Dog Wash at All American Grooming Salon!
Check out our quarterly newsletter for many useful pet-care tips!
Ask about our free puppy bath certificate offer!
Boarding offered at Avon & Decatur Vet Clinics!
Extended Vet care hours
Avon Location Only
~ Monday - friday ~ 7:30 Am to 9:00 PM
Saturday ~ 8:00 AM to 5:00 PM
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Client Satisfaction Survey
Name
Date
January
February
March
April
May
June
July
August
September
October
November
December
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4
5
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2011
2012
1. Which of our services do you use? (Please complete separate survey for each location that you use.)
*
All American Grooming
Avon Veterinary Clinic
Decatur Veterinary Clinic
Paws-ability
2. How long have you used our service?
*
Less than 6 months
1 to 3 years
4 to 5 years
Over 5 years
3. How frequently do you use our service?
*
Daily
Weekly
Monthly
Bi-yearly
Yearly
As needed
4. How would you rate your overall satisfaction with our organization?
*
Very Dissatisfied
Somewhat Dissatisfied
Neutral
Somewhat Satisfied
Very Satisfied
Comments
5. Would you recommend us to a colleague/friend?
*
Yes
No
Unsure
Comments
6. Will you continue to do business with us?
*
Yes
No
Unsure
Comments
7. How long is your average hold time when you call into our office?
*
Less than 1 minute
1 to 5 minutes
5 to 10 minutes
Over 10 minutes
8. How did you hear about us?
*
Friend/family referral
Internet
Advertisement
Drove by and saw sign
9. Are you satisfied with our website?
*
Very Dissatisfied
Somewhat Dissatisfied
Neutral
Somewhat Satisfied
Very Satisfied
10. How often do you visit our website?
*
Daily
Weekly
Monthly
Quarterly
Yearly
First Time
11. What is your primary reason for visiting our website?
*
Seeking Company Info
Seeking Contact Info
Location hours
Seeking Pricing
Location directions
Online Pharmacy
.
12. Do you have any suggestions for improving our services?
Please rate us on the following attributes:
Customer Service
*
Very Dissatisfied
Somewhat Dissatisfied
Neutral
Somewhat Satisfied
Very Satisfied
Professionalism
*
Very Dissatisfied
Somewhat Dissatisfied
Neutral
Somewhat Satisfied
Very Satisfied
Quality of Services
*
Very Dissatisfied
Somewhat Dissatisfied
Neutral
Somewhat Satisfied
Very Satisfied
Technician Staff
*
Very Dissatisfied
Somewhat Dissatisfied
Neutral
Somewhat Satisfied
Very Satisfied
Front office staff
*
Very Dissatisfied
Somewhat Dissatisfied
Neutral
Somewhat Satisfied
Very Satisfied
Price
*
Very Dissatisfied
Somewhat Dissatisfied
Neutral
Somewhat Satisfied
Very Satisfied
Response time to your questions
*
Very Dissatisfied
Somewhat Dissatisfied
Neutral
Somewhat Satisfied
Very Satisfied
Knowledge of our staff
*
Very Dissatisfied
Somewhat Dissatisfied
Neutral
Somewhat Satisfied
Very Satisfied
Our
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Your email*
first name
last name
*
required
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